Case Studies
Global Non-Profit Seeks to Improve Interpersonal Communication & Team Effectiveness within IT
Situation: The IT department of this global non-profit was traditional in that the level of technical expertise was considerably greater than the level of people and communication expertise. While not “broken”, the department was hindered by a lack of clarity regarding expectations and personal communication preferences, resulting in unmet expectations and high levels of frustration.
Message of Work / Life Integration During Time of Economic Upheaval
Due to the economic crisis in the state budget and the upheaval in the financial markets, a prominent private university was forced to reduce the workforce for the first time in the university’s history. Navigating a sea of unprecedented financial and cultural change, managers at all levels were asked to do more with less while also living the university’s values.
Financial Services Institution Seeks to Eliminate Dissention and Misaligned Organizational Priorities
A seventy-five year old financial institution with half a billion dollars in assets was poised to capitalize on rapid industry consolidation and strong brand equity. At the most senior level, leadership was characterized by dissention and mixed messages regarding strategic planning issues.
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